Saturday, August 3, 2024

Great Advice to Achieve Excellence




Be Obsessive About the Details:

To me, success is not just about grand visions; it is about the relentless pursuit of perfection in every single detail. Knowing you did your absolute best. The way you do one thing is the way you do everything. When you build your company and or personal brand, it is a cohesive experience, intertwined with the same values, discipline, and precision.

❗ Remember: Consistency breeds excellence. How you handle the smallest task reflects your approach to the biggest challenges.

馃挴 My 2 Top Tips to Excel in the Marketplace [regardless of your industry]:

1️⃣ Relentless Focus: Prioritize and execute. Know your goal and eliminate distractions.

2️⃣ Unwavering Discipline: Show up every day with the same intensity and commitment.

3️⃣ Your brand is your promise to your customers, and every detail matters. Build it with the same rigor and passion that defines you and reflects who you want to be seen as. 

Excellence is not an act, but a habit. Your daily discipline shapes your ultimate success.

Wednesday, June 26, 2024

9 steps to be happy and successful



  • Be grateful - every day - Be strong as a lion when you wake up in the morning to serve -  Because if waking up is the hardest thing you will do , the rest of the day should be a piece of cake!  诪讜ֹ讚ֶ讛讗ֲ谞ִ讬 诇ְ驻ָ谞ֶ讬讱ָ 诪ֶ诇ֶ讱ְ 讞ַ讬 讜ְ拽ַ讬ָּ诐砖ֶׁ讛ֶ讞ֱ讝ַ专ְ转ָּ 讘ִּ讬 谞ִ砖ְׁ诪ָ转ִ讬 讘ְּ讞ֶ诪ְ诇ָ讛专ַ讘ָּ讛 讗ֱ诪讜ּ谞ָ转ֶ讱ָ. Modeh anee lefanecha melech chai vekayam, she-he-chezarta bee nishmatee b’chemla, raba emunatecha. - I offer thanks to You, living and eternal King, for You have mercifully restored my soul within me; Your faithfulness is great.
  • Be positive - before thinking or saying something negative or complaining - think of something positive about that thing or person 
  • Manifest what you want 
  • Dream big and follow your dream - take action with vision within your value system - make a plan - and Life will bring you opportunities that will exceed your wildest expectations!
  • Care - turn competition to contribution and care - show people you care and you will win their hearts - people don’t care how much you know - before they know how much you care 
  • Research do your research on what and who has been successful before 
  • Systems - follow the recipe - trust the systems and processes of what has been done before process - maybe what you don’t really want is what you need  - but be sure to try new things and innovate 
  • Innovate and continue to learn , innovate , try new things and make this people and things around you better 
  • Focus, think, enjoy - to - be do have - not necessarily in that order  


So - Be grateful , dream big, and act (with care and humility) with a vision and a plan - to “be do and have” more than you thought possible !!!


Ivan Kaye 

Friday, June 7, 2024

The immutable 15 laws of the IK doctrine

Going away for a short break - and having 5 hours on a plane - for me - is a great time to look back, look forward, realign . 




Below are 15 immutable Laws or Insights  that have been taught to me by my mentors, experiences, colleagues , family and friends over the years !! 

Law 1 -  “The more you give the more you get!”

“it’s all about your customer” and how you make your customer feel. 


“People don’t care how much you know - until they know how much you care !!”


Robyn Kaye 

Mark Champley 


Law 2 - “if it don’t  flow - let it go” - let it go” 



go for the ride - a wave will happen with or  without you - ride the wave .


In South Africa , India and China - when the lower class was moving to a middle class - it was an amazing wave to watch 


Masses - will create wave - fighting against it is like pushing shot uphill - until you gain traction.


3  questions come to mind  


  1. How do you  get flow and create that wave ? 
  2. How do you get The power of 10 - 10X 
  3. How do you  gain traction - and get flow 

  •  Believe you are doing the right things and not just “things right”
  • get advocates - followers that believe - others will come
  •  if you are persistent 
  • lots of energy needed
  • continuity, consistency and persistency 
  • Doing something that has been done before - like ducks migrating - arrow - people follow each other 
  • Running un groups 
  • Mass creates energy 


Law 3 - “where your energy does go - so it will grow “




You can control where  you place your effort and where you place your energy - and where you do that so will that grow and flourish! 


Law 4 - luv what you do . 

Don’t be a martyr - and do what you don’t like - life is to short - find the wave that fits with your values/beliefs / energy/aura …..don’t be afraid to fail and start again … if you feel that it’s right - it’s right!!!


Law 5 - the law of the mirror 

 “Life is like a mirror - people around you will adapt to how you feel - adapt to your energy and adapt to your wave length “


  I f you feel successful so you will be - and those around you will be 

  • if you feel miserable  so you will be - and those around you will be 
  • if you feel happy   so you will be - and those around you will be 
  • If you feel like a winner - people will see you as a winner 
  • You choose your team 
  • You chose your attitude - and your attitude and aptitude will determine your altitude 
  • What you say about people is a Reflection of you - what people say about you - is a reflection of them 


People will be attracted to those that they want to feel like 


Law 6 - “practice practice practice” 

the more you do - the better you will become. Be the “college of knowledge” “the subject matter expert” “the go to person”


Law 7  - “ be the centre of influence” 

of your target market - be the “college of knowledge” be the subject matter expert - go to person - for the person people who you want to serve - your customer

Here are some of my tricks :)




Law 8 - systems are key to exponential growth - ai , automation etc 


“what got you to $1m won’t get you to $10m - “what got you to $10m won’t get you to $100m -  systems are key to growth - build the systems that align with riding the wave - not with changing the wave . Change - you won’t change the wave - you will change where you are in connection with the wave 


10X

Law 9 - it’s not about the people - it’s about the right people 


Surround yourself with the “right people”


 it’s not about people - it’s about the “right people” around you - if you are the smartest person in the room - find another room - find a mentor - you become what the people around you are 


Allen Pathmarajah 

Law 10 - life long learning 


It’s all a work in progress - as long as you breath - you haven’t yet finished your mission 


Kala Philip 


Law 11 - “it’s just a fuckin rock” 

 don’t fret about “owning things” or “owning places”


 you are just here for a short time - and then you are gone 


you are leaving a legacy for the way it makes you feel - you are not doing it for anyone else - no-one else . 


You are just a tenant on this planet 馃寧 


Look after it , respect it - it’s not yours 


It’s all about the stories that you weave and listen to and a learn from - it’s about the software - the neurals - not the thing 


“It’s not about the thing” 


- it about how the thing makes you feel”


 - what else can trigger that feeling ?


Kate Engler 

Herman Gyr

Global Client Action Forum www.gc-af.com

Yuval Noah Herari ! 



Law 12  - what you dream - you will manifest  


Law 13 - vision with action - with the right values - on the right wave - with the right people l馃懚馃徏馃し馃徎‍♀️馃拑馃檵馃従‍♀️馃檵‍♂️馃拋馃徑‍♂️馃‍♀️馃懐馃懇‍❤️‍馃懆馃暫馃‍♂️馃懇‍❤️‍馃拫‍馃懆 on the right bus 馃殞 will get you where you want to go ….


  • How do you ride that wave 
  • the tools , the people around you
  • Have a  destination in nind - although it will invariably be a different destination where you will end up - that’s ok .


Make sure you are moving forward !!! 


Law 14 - use the best tools 馃О  馃捇  馃摫 馃挵 馃挼that are available . 


Social networks , ai , databases, apps , drills …. Automation is good - ride the wave 


Law 15 - care for your team team - and be aware how you make them feel

 it’s all about family  and friends 馃懆‍馃懇‍馃懄‍馃懄馃懆‍馃懆‍馃懄馃 


be sure to continually praise them for there effort to do good - and celebrate wins 


People don’t care how much you know - until they know how much you care !!


As my wife, Robyn says …. Ivan - do what you say!!!

Continuous Sales prospecting is key to success


Another great article - packed with insights from my friend Rana Kordahi

It’s not instant !

When it comes to prospecting and filling a sales pipeline, the biggest problem I often see, is that salespeople want instant results.

They might make hundreds of sales calls, and send out lots of emails, but because they are not getting immediate results, they say that it’s not working. 

Continuity is key!!

Many times, they give up after a few days. Or slow down their sales activities.

However, the sales and marketing activities that we do in a 30 day period, usually compounds over a 90 day period. 

Because customers usually take a while to know, like, and trust you and your brand. Or, they are not ready to buy at the point of contact. It's important to use our prospecting calls to also:
  1.  Create curiosity and awareness
  2. Start the conversation.
  3. Create a touchpoint to follow up
  4. Gather information.

What are some of your insights?

What are some small and large prospecting habits that you’re creating today, that will reap results in the future?

#thesellingacademy #prospecting #sales #b2bsales #salespipeline 

Wednesday, May 29, 2024

‘Tell me what you want, what you really, really want’

 

 


The Spice Girls message tells us how we should be dealing with others  dealings with others.

  

Does your mission statement talk about  excellent customer service and nurturing strong relationships?

 

Its all about nurturing relationships

 

Providing outstanding service is hardly rocket science. How hard can it be to return calls, respond to emails and keep the customer informed of what is going on!

 

The relationship we have with our internal colleagues is, more often than not, fundamental to our own success; Without their support, knowledge and skills the chances of us accommodating our external clients diminishes dramatically.

 

Unless you have fostered constructive internal relationships with those that you are dependant upon, it is quite probable that the demands you make could well fall on deaf ears. 

 

 Few people would consciously set out to sabotage the project – but the request for ‘that little bit extra’ certainly won’t be top of their priority list. It could also be argued that those individuals most stressed in the work-place and most in need of assistance from others are those with the weakest internal relationships.

 

When questioned about what they expected from their colleagues, employees at a major financial institution cited the following

 

  • When they had problems or queries, they were looking for answers and/or solutions. If this information was not available they wanted to know where they could find the answers or solutions they required. They didn’t expect an individual to have all the answers but they did expect individuals to know where to find the answers.

 

  • ‘I want to be listened to, understood and empathised with’. This quote sums up the next three issues. How often are we truly listened to by a colleague who takes an active role in trying to understand what we’re saying. How often do we long to be understood in both our personal and professional lives and how much conflict occurs because of a lack of this understanding. We want to be empathised with – ‘put yourself in my shoes for a moment’, ‘try to understand the limitations and restrictions that I’m working under and I’ll try my hardest to accommodate you’. The greater understanding we have of others the less confusion is likely to arise and the more likely this understanding is to be reciprocated.

 

  • Respect was the final attribute expected from others. “treat people like you want to be treated and you are more likely to obtain the outcome you are after.

 

  • Gratitude - Appreciate the role each individual plays in ensuring the success of your organisation, show this appreciation in your actions and words and enjoy greater success from the demands you place on others.

 

So, if you want to be successful with your external customers ensure you have worked on your relationships with all your stakeholders  – ensure you have ‘made deposits before you start making any withdrawals’.

 

Make the time to invest in building relationships first and the results will come.

the 10 commandments for an entrepreneur -

 

taken at BSI's Christmas party in 2002 

The ten commandments are pearls of wisdom that I have picked up from friends and acquaintances over the years 


1.       Set your goal and go for it

2.       Be tireless and persevere.

3.       Focus on niche markets.

4.       Be decisive and implement decisions quickly.

5.       Listen and be responsive to customers, suppliers, employees, and investors.

6.       Maintain CFN—cash flow now.

7.       Innovate.

8.       Minimize layers of management.

9.       Maximize profits by keeping costs low and productivity high.

10.   Believe in yourself.


ULTIMATE SUCCESS FORMULA

 

  TARGET - Know your outcome.

  ACTION -  Take action that you believe will produce the results you desire – else your desire will always only be your dreams

  DETERMINE RESPONSE - Develop sensory acuity to recognise the responses and results you are getting to determine whether they are moving towards the outcome.

  ADAPT AND CHANGE UNTIL DESIRED RESULT IS ACHIEVED - Develop the flexibility to change your action until you get the result you want to achieve your outcome.


Tuesday, May 28, 2024

You have a meeting with a prospect of note - 11 points to close the sale and create an advocate




  1. Beware of impostor syndrome - you know your product - no one knows it better - you . They are no better than you 
  2. You passionately believe in your product and it will add value to them 
  3. They have same anxiousness as you
  4. Know your product - know them - do your research - what are their pain points ? 
  5. Know the Person - what personality - what are theirs hot buttons - do they like stories or facts 
  6. Find the problem before giving the solution … peel the onion - let them come up with the solution / solutions 
  7. Customise  and personalise to persons needs, wants and desires - is sustainability , dei, right left - what are their hot buttons - they may buy on the bells and whistles - and will always buy on the relationships 
  8. The value gap - give them something that has nothing to do with the product - It’s invariably not about the price or the product - it’s about the relationship 
  9. Underpromise  and over deliver
  10. Follow up - get feedback and google review 
  11. Ask for a referral 


As my friend Rana Kordahi says


“What will set you apart from your customers is you expertise, unique insights, genuine curiosity, authenticity, and sincere desire to add value. And most importantly, the belief that you have in yourself and your products and services.”