Jamie Stenhouse talks about that wicked problem that so many small businesses have ….. the reliance on YOU!!!!
It all starts with you; it’s all about you and unfortunately, you are the bottleneck.
Emails get answered as fast as you can type them. New customers get signed up when you start or end the deal cycle. Corrections only get made when you spot the problems yourself. The quality of your business output depends solely on how much energy you have that day – and your business can only grow as large as your physical and mental capacity is. 😔
Who can relate to this?
How do you achieve that elusive goal that one chases endlessly into an exhausted and overworked grave.
“Making yourself the least important person in your business.”
That elusive goal of
working ON your business – rather than being stuck IN IT – always seems to be out of reach.
Scaling your business seems impossible if you are not there!!!
If you were to step away from your business for 90 days – away from your customers, your tools, and your team, everything – what would happen?
Would you feel confident that your customers are receiving the great service you promised without you getting involved for the entire 90 days?
The business needs us and the team needs us, with a never-ending list of tasks to keep us busy rather than to set us free. We are so wrapped up in the business that we have forgotten that it is a separate entity from us.
Aaaaargh
This what needs to happen if you want to gain control of your business again.
Here’s the secret sauce …… scroll down …….
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It’s as easy as
ABCD in that order
Systems
Scaling a business or anything is all about having effective systems and processes
You should be treating it as a self-sustaining entity powered by an effective set of systems rather than just our sheer determination and energy.
How do we do this????
How do we make ourselves the least most important person in our business? How do we replace ourselves and clone the best team members within our business and scale it so it runs and looks after itself?
Rule -#1 Dont rely on A-Players,
it will crumble when they leave, or they reach capacity, or they demand higher pay, or they get headhunted.
An A-Player is not scalable.
A-Players allow the business to grow extremely quickly and usually haphazardly, target than following the process designed for scale.
The brightest and the best are not the secret to scaling – EFFECTIVE SYSTEMS and PROCESSES are.
So what is an effective System and a process
A system is not just a checklist, a document, or a screen recording is a system.
A system should achieve 3 goals
- Remove room for assumption.
- Remove room for interpretation.
- Solve the problem before the team encounters it.
If you meet these 3 line items, the business becomes predictable at every level.
A litmus test for an effective system or process
When a team member goes through a process , do they have a question? If yes, then your process needs improvement.
A process should solve the problem before the team encounters it.
A process should result in correct work without any questions, not because we don’t want to answer the question but because everything has been addressed inside the process.
How do you achieve these systems ????
- How do you grow your business that is a category-defining company that is no longer dependent on your time or energy.
- How do you develope systems that helps everyone do what they have to do with minimal misunderstanding.
- How do you solve a business’s problems with processes built inside a system.
Speak to people like Jamie Stenhouse! This is what they do… building systems is building leverage on steroids!
With quality control triggers, delivery processes, and fail-safe protocols to check the fulfillment.
If you do NOT have those systems built (or if you don’t know what they are), all you have is blind reliance and chance, and this is not a great foundation for business owners wanting to scale and remove themselves from the day-to-day operations.
A-Players like you cannot be cloned.
You cannot be everywhere at once if you hope to actually build a business that thrives without us.
When you have systems like these built, you can use that free time to spend with family and friends, with work that’s done right the first time around, and with customers singing praises for your business and referring everybody in their network to you.🥰
(Plus, you will feel confident taking on all those referrals because you know your team can handle it.)
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