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Wednesday, November 28, 2018

The 10 Gems from Peter Williams Mastermind Lunch on Advisory Boards



  1. Secret is to have a great chairman 
  2. Hire for talent and rent for experience
  3. Major differences between a governing board and advisory board
  4. It’s lonely at the top  - an advisory board can be a great “sounding board”
  5. Leveraging Outstanding skills 
  6. An Advisory Board is easy to change 
  7. Important for advisory board to have a structure and frequency - not random
  8. Remuneration - investment is outstanding value for money 
  9. Need to know your why before getting an advisory board
  10. Ensure your advisory board is results focussed 





Tuesday, November 20, 2018

Active Listening is an Art





Over the years , I have attended countless meetings ...... and I so often don’t implement  the secret that I know makes for a successful meeting - and that is 


Below are 3 key strategies - that I am going to make an active point of improving.......


  1. Give people time to reply 


I am guilty of starting a conversation and putting a thought or question out there, and instead  of giving the other individual time to formulate a response, i immediately re-phrase the question or remark and answer it! 


I tend to hi-jack a conversation and realise that I spoke too soon and cut off the other person’s response. 


  1. Listen to understand 

We often don’t hear, or worse, understand what the other person  says because I am so busy formulating our response  to what I assume they will say. 


I want to be perceived as quick witted and always prepared with a snappy comeback to any question or comment.  


The problem with this is that I missing so much vital information, because I am not actively listening to what the other human is saying 


  1. Listen with intent and notice verbal and non verbal cues


Hear every word, pick up on each nuance, and watch their non-verbal body language. 


For example 

When a person is excited to share information, or tell you a very key point, they intuitively lean forward as if to say, “don’t miss this next point because it is very important”. 


Whether they raise or lower the volume and the tone they use - watch for non-verbal hints.


Hear what your client tells you, and how many times and ways they tell you the same thing. Listen to what they need and frame your response on how you can help them .

 

This is a tip that my mentor Allen Pathmarajah shared with me - (that works really well when I use this strategy)


Count to ten before responding 


It will seem like an eternity, but be smart and give the person with whom you are communicating the time to acknowledge your comment or statement. 


It expand the opportunities for communication, and gives you time to hear and take notice of what they are trying to say and how they are feeling 


Listening builds respect and credibility


And by the way , 

Listen and Silent have the same letters 

Thursday, November 15, 2018

Does Culture eat Strategy for breakfast?

We had a great knowledge share  by the legendary Monica Graham on what’s more important in a business - culture or strategy? - and came up with some interesting insites - or what I call “gems”



What you think about in your business becomes the actions you take, and those actions lead to your business habits, which go on to shape how you conduct business (your business character).

And that shapes your business destiny.... and ultimately your business culture.

As a business yoy need  to be very careful about what you as a Business think about and focus on. 

In our BBG Thinktank that followed - facilitated by BBG facilitator, Judith Rose Max , the answer we came to after much discussion and collaboration was 

Leadership eats strategy and culture for breakfast 

Have you thought about where your business wants to be in 6 months, a year, or 5 years?

Have you thought deeply about how to get there?

Have you thought about what type of culture you need in your business in order to set yourself up for success next year?


So, the question to ask is 

What is leadership?


Join Maxwell says “leadership is about influence - nothing more - nothing less

Monica shared with us a McKinsey model on Influence - on how to change mindset and behaviour 

The 4 steps are

1 Role Model 

Your business is a reflection of you. 
If you think above the line - so will your team 
If you have a spirit of generosity - so will your team. A leader will attract people who share the same values.

2. Fostering Understanding and Conviction

Show people that you care - capture their hearts - and they will share with you their minds.
It’s the soft skills, relationships and collaboration - the humanity - that will enable you to survive and thrive as a leader and ultimately as a business 

3. Develop talent and skills. 

In this crazy world of technology and Murphy’s Law” - things are changing at a rapid rate. With machine learning and AI providing the technology  providing  the “heavy lifting”  and “precision” - those that will survive and thrive will be those that will be able to learn how to learn. 

Your business will attract the brightest and best teams if you provide an organisation that provides and encourages continuos learning and training 

4 Reinforce with formal mechanisms 

  • Systems and processes are key 
  • Have formalised Onboarding sessions
  • Continuous training is key 
  • Have formalised accountability sessions
  • Share wins
  • Reinforce your culture
  • Get your team to use the tools that you have (Referron or hubspot or salesforce or Act ) . 
  • Reward and recognise outstanding behaviour 

Monica shared with us a video on 

“the importance of living above the line”





Monica spoke about the importance of teams having an owners mindset
  • Where cash is king 
  • Act now
  • Be accountable
  • Challenge and respect
  • Have clear discussions and outcomes and
  • Be fit for purpose 

I had the privilige of being in the KLT hotseat  -  which to me was of massive benefit - as I had the insights and assistance from 7 amazing humans! 




Thursday, November 8, 2018

What is the BEST Way to Start a Speech⁉️🤔



Great post by the legendary Bobby Umar

http://www.raeallan.com/




Every good speaker has their style 👏🏾

We also want & need to be unique for our audience


One of the hardest things for any speaker journey is to figure out how to start & how to end a good speech


Over the years I’ve learned many different tactics that work


Imagine you’re on stage or in front of an audience..


What do you do to get their attention, to get them to invest in you?

There are many options:

❇️ QUESTIONS: Start with a compelling question (often seen in TED Talks) 🌟

❇️ GRATITUDE: Focus on thanking, being grateful & share why 🙏

❇️ MUSIC/IMAGE/VIDEO: Something to grab their attention 🔥


❇️ STORY: An opening story is often the best way 💯

Anything else⁉️🤓


I’d love to hear your thoughts so COMMENT below 👇🏽🤗



✳️ Follow the  #PowerOfConnection channel every Mon/Wed/Fri


#motivation #personalbranding #careers #entrepreneurship


Great comments from interesting people:-


Isaac Mostcovitz
Nail your open and close. If needed, write the sentences down. The rest of the speech is less important. You can improvise if needed. 

Never start with a video or something similar. It distracts.


Ross Simmonds

Start with a story

Show your passion and have energy


Nick Gibson

Ask a question - engage the audience


Kimberley S

Fast forward to the climax of the story /\ then start at the beginning so they understand how we got to the climax. 


Ivan Kaye

Get to know your audience - engage them 


Aditya Mukherdjee

A video with an energising song 


Furan Qureshi

Verb it. Shock, Surprise, Challenge (keep a few chocolate bars as reward), Question then walk around the audience with a mike, Humour (make sure it's related to the topic or something current),  Play a video, Make them Sketch you, Start talking from a space that they can't see you and walk up to the stage/podium while talking, and if you like try this one - come on stage walk up and down without speaking a word without eye contact for 5 seconds, then very softly and humbly ask everyone to make a wish and pray for it. The last one has usually feedback as 'that was so relaxing, that was a great start, guess what-my wish came true ......


Izzy Mamnoon

Be authentic, vulnerable and relevant - use your body - project your energy 

Speak slowly and clearly -


Vishnu Chinta

A story about childhood in a more insightful and most common way, where everyone in the audience relate to, can get audience's interest in to your speech!


C Jos

Smile: Just a warm hearted smile and be grateful  saying that how thankful it is to see the respected audience there (even if only 2 are present)... 


Amit Jain

 I often keep asking questions to the audience to keep them engaged during my training sessions...usually works well!!


Fared a Zaeimfar

Start strong and share a relevant story - to the point - people want to be engaged !


Dave Rosenberg

Understand what you want to achieve - share 

I like to start with something "disrruptive/interruptive." 

Every attendee has a potentially different outcome.  You must bring everyone in the audience to the same place .  Once there, you have their full attention!


Nancy Narang

Start with some alarming statistic or fact. Gets ppl attention maybe?!  🙂


Michael Page

Start with a simple compelling story:  “It was...<date, time, place>...”


End by circling back to the simple compelling story: “Like the story of the <story topic>, we are...”


Start and end in a same place with substantial and compelling content in between.





Wednesday, November 7, 2018

5 gems to help you build an Awesome team that Knows likes and trusts each other

Inspired by HBR article 
“Build Self-Awareness with Help from Your Team” by Audrey Epstein

Courtesy of www.bbg.business - during a “BBG KLT Hotseat”

A Harvard study showed that 95% of people think that they are self aware - but only 5-15% of people actually are! 

An important trait of an effective team is that they give effective feedback in a positive way.

Peers in high performing teams feel accountable for each other’s success, and willingly provide support and candid feedback with a spirit of generosity to help each other be at their best.

They will
  • spend time debating, discussing problems, and making decisions
  • address unacceptable team behaviors promptly
  • give each other tough feedback
  • Talk about those “undiscussables” that others can’t talk openly about
There are 2 types of teams says Audrey 

Crappy teams - that have distrust, politics, infighting, and gossip 

And 

Awesome teams - that have trust, candor, feedback, shared goals, and joint accountability.
They talk honestly and openly about each other’s strengths and weaknesses, and because they trust each other, they assume positive intent when the tougher conversations happen. It’s ok to mess up and fail. It’s ok to be vulnerable

What if you could get honest insights and feedback from coworkers who are truly committed to your success and get to see you in action all the time, on both your best and worst days? 

You can, and you will, if you build an Awesome Team. 

Imagine if you were surrounded by people motivated to give you useful feedback says Audrey Epstein - an emotional intelligence guru! 

She gives 5 tips to building a great team 
  1. Assume positive intent. Give your teammates the benefit of the doubt. Assume they are providing feedback not to judge you but to make you better.
  2. Talk to your teammates, not about them. You can’t solve problems with gossip. Venting without follow-up action ensures that you are building cliques and solidifying rifts. It takes courage, but talking directly and respectfully with teammates when something goes wrong can solve many misunderstandings without creating drama or bringing others into it.
  3. Care about your teammates’ success. Start by taking an interest in your teammates’ success. Ask questions about their concerns, know what their goals are, help where you can, and be a good listener and collaborator. You can’t be a great teammate if you don’t know what drives others’ success.
  4. Push your teammates to do their best work and vice versa. Great Teams, have members challenge each other to reach their goals. They don’t spend energy watching their own backs, so they take risks and reach higher. Start by asking your teammates to challenge you. Bring them ideas and ask for input. Ask for feedback on your plans. Embrace the idea that your teammates make you better.
  5. Ask for personal feedback. Before offering feedback, ask for it first. Ask your teammates what you could do to better support their success. Ask peers for suggestions on one behavior you could work on to become a better teammate. Give permission for teammates to share feedback by asking for it regularly and listening openly. Thank others for giving you feedback.

It’s up to you to build a great team of people who know, like and trust you. You need to nurture those who will support you, and challenge you to be your best. 

Surround yourself with people who will speak their truth, even when it’s hard. And then listen. When you do, you will see an amazingly positive impact — on you, on them, and on the overall success of your team.

  • Great teams deliver stronger results, faster. They’re more innovative. 
  • They challenge you to learn more quickly and to be at your best. 
  • And, let’s face it — they’re simply more fun to work with.
As my mentor Alllen Pathmaraja says ... there is
EQ, IQ and most importantly LQ - likability quotient! 

Best
Ivan
Ps feel free to download my business card https://members.referron.com/bsivc